Contact information

If you have questions about an order, product, return, refund, shipping update, privacy request, or any other matter, please contact Pet Mico using the information below.

Customer Support

Store name: Pet Mico
Email: service@petmico.com
Phone: +86 139 1742 4450
Contact form: https://www.petmico.com/pages/contact
Website: https://www.petmico.com

Support days: Monday–Friday
Response time: Usually within 24–48 business hours.

Company Information

Legal company name: 上海煦而科技有限公司
English company name: SHANGHAI XU ER TECHNOLOGY CO., LTD.
Registered address: Room 218, Building 3, No. 336 Tianjiao Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone, Shanghai, 201306, China

For order-related questions, please include your order number and the email address used at checkout so we can assist you efficiently.