EelJoy Microfiber Quick-Dry Grooming Towel for Dogs & Cats

Shipping

• Shipping destinations: We currently ship to the contiguous United States and Washington, D.C. We do not ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.

• Order processing: Orders are typically processed within 1–3 business days after payment is confirmed.

• Estimated total delivery time: Orders fulfilled from a U.S. warehouse generally arrive within 4–10 business days. Orders fulfilled from an overseas warehouse generally arrive within 8–18 business days. These estimates include both processing and transit time.

• Separate packages: Items fulfilled from different warehouses may arrive in separate packages with different tracking numbers and delivery dates.

• Shipping cost: Standard shipping is free on qualifying orders with a subtotal of $29 USD or more after discounts and before taxes. For orders below $29, the applicable shipping charge will be clearly displayed at checkout before payment.

• Delivery estimates: Delivery dates are not guaranteed. Product availability, carrier delays, severe weather, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery.

Returns & Refunds

• 30-day return window: Eligible return requests must be submitted within 30 days after delivery. Items must generally be unused, unwashed, unaltered, and in their original packaging.

• Return authorization: Contact service@petmico.com with your order number before returning an item. Returns sent without prior authorization may not be accepted.

• U.S. return location: All approved returns are sent to an authorized United States return location. The complete return address and instructions will be provided after approval.

• Return shipping costs: Customers are responsible for return shipping costs for change-of-mind, preference, or size-selection returns. Pet Mico covers authorized return shipping when an item arrives damaged, defective, incomplete, or incorrect.

• Refund timing: Approved refunds are generally processed within 5–7 business days after the returned item is received and inspected. Your payment provider may require additional time to post the refund.

• Please review our complete Shipping Policy and Return & Refund Policy before purchasing.